All our security officers are SIA (Security Industry Authority) Licensed, professional and approachable individuals who put customer service at the heart of everything they do. Whilst our primary task is to ensure the environment is safe and secure, we believe we are part of a wider team, a community working together to ensure the building works for everyone.
Every officer undergoes extensive background and criminal record checks in accordance with BS7858:2012 (Code of Practice for vetting individuals employed in a security environment). Our induction process includes knowledge refreshment to ensure all our officers meet baseline core competency before we deploy them, and we are committed to raising the standards and perception of security officers in this field by continuous development of our staff, including annual refresher courses, something quite unique to the industry.
Our officers can work in plain clothes or uniform depending on your requirements, adopting a high profile or discreet presence according to the environment. All our security officers are supported by our robust management system and experienced senior staff. We encourage officers to expand their knowledge base through mentoring and engagement with our online training programme, with the aim of providing each and every officer the opportunity to become rounded, knowledgeable experts in their field.
All our security staff also complete the IOSH Working Safely and the Emergency First Aid at Work training courses. *
*First Aid training will become mandatory for all SIA trained officers from April 2020
We will undertake a comprehensive Risk Assessment of your site to establish the threats and vulnerabilities associated with its location and use. From this we will produce a measured security plan which mitigates the risks identified, providing a safe and secure environment for your staff, tenants and visitors.